Legal provider identification:

NEL Commerce
Offenbacher Street 109
63263 Neu-Isenburg
Germany
Phone: 01739643529
E-Mail: nel@hanna-silberzaubercrafts.de


Responsible supervisory authority for audiovisual media services:

Media Authority Hesse
Wilhelmshöher Allee 262
34131 Kassel
Internet: https://www.medienanstalt-hessen.de/


Alternative dispute resolution:
The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), accessible at https://ec.europa.eu/odr.

We are not willing and not obliged to participate in dispute resolution proceedings before consumer arbitration boards.